WEGE regularly conducts an Employee Engagement Survey (EES) to understand employees’ engagement levels, work experiences, and perceptions of the work environment and organizational support. The survey results are used as one of the foundations for evaluating and developing Human Capital programs, particularly in enhancing the employee experience, competency development, workplace relationships, and a positive and productive work environment.
In 2025, the Employee Engagement Survey (EES) recorded an engagement level of 60%. This achievement remained below the 2025 EES target of 74%, resulting in a gap of 14 percentage points from the established target. Over the past four years, the EES results were recorded at 76% in 2022, 76% in 2023, 73% in 2024, and 60% in 2025. The achievement below the target and the declining engagement trend have become areas of attention for the Company. The EES results are subsequently utilized to further assess various aspects of employee experience, identify areas requiring improvement, and determine priority initiatives in Human Capital management to ensure a more responsive approach to employee needs and experiences.
In its implementation, the EES explores various aspects of the employee experience, including company support, supervisor support, working relationships within the organization, perceptions of the work environment and atmosphere, employee development, and employees’ emotional well-being. Through these aspects, WEGE gains insights into the factors that influence employees’ comfort, positive experiences, and engagement at work.
The EES results were also analyzed through the Say, Stay, and Strive dimensions, which illustrate the extent to which employees have a positive perception of the company, a desire to remain with the company, and a drive to contribute their best. In 2025, each of these dimensions recorded a score of 65% for “Say,” 57% for “Stay,” and 64% for “Strive.” These survey results serve as input for the Company in determining priorities for improving and strengthening its human capital management programs.
To support a more comprehensive understanding of employee experience and well-being, the EES also explores aspects related to job satisfaction and employee happiness. Job satisfaction is primarily reflected through questions regarding the work environment and atmosphere that make employees feel comfortable and content at work, and is further supported by questions about company support, managerial support, workplace relationships, and employee development. Meanwhile, the aspect of happiness is explored through questions regarding employees’ general emotional state and well-being.
In the future, WEGE will continue to refine the scope of the EES, including by considering more explicit measurements of the “purpose” aspect—which relates to the meaning and purpose of work for employees—as well as “stress,” which relates to the level of pressure or emotional burden experienced while performing their jobs.