WIKA Gedung Conducts Environmental Satisfaction Survey at Asset Locations
As part of its commitment to sustainable operations and community engagement, WIKA Gedung conducted the 2026 Environmental Satisfaction Survey (ESS) to assess public perceptions of environmental management and the company’s operational interactions. The survey was carried out at four main concession locations: Tera Apartment Bandung, Favehotel Karawang, De Braga Artotel Bandung, and Mahogany Apartment Karawang.
The survey was conducted as a self-assessment by WIKA Gedung using structured questionnaires, ensuring that measurements were carried out systematically and consistently. Respondents included local residents, merchants, facility managers, and stakeholders who have direct interaction with the company’s operations.
Survey Results: Very High Community Satisfaction
The survey results show an Environmental Satisfaction Index (ESI) score of 80.49, categorized as “Very Satisfied.” The highest-scoring indicators were Employee Attitude & Behavior and Active Role in Maintaining Cleanliness, Health, Security, and Safety, reflecting employee professionalism and the company’s commitment to a safe and comfortable environment.
Other indicators, including Participation in Social Activities, Harmonious Community Relations, and Responsiveness to Stakeholders, also received high scores, indicating that the company’s interaction with the community is positive and responsive.
Several indicators, such as Economic Benefits and the Quality of Program Assistance, while still categorized as very satisfactory, present opportunities for the company to further enhance program effectiveness and the social impact experienced by the community.
WIKA Gedung’s Commitment to Continuous Improvement
Based on the survey results, WIKA Gedung will strengthen community development programs, improve the quality of facilities and the environment, expand community interaction and participation, and focus attention on areas with lower scores. This survey also serves as a foundation for aligning environmental management and community empowerment programs with the Sustainable Development Goals (SDGs).
The 2026 ESS results provide an objective and comprehensive overview of public perception of WIKA Gedung’s performance, while also serving as a strategic foundation for sustainable program planning, facility development, and strengthening harmonious relationships between the company and surrounding communities.